We have been busy! Remember the vendor induced shingles… well they (the vendors!) are being replaced on a war footing! These were not artisans but service providers who are just not up to the mark and consume vast amounts of our management time. First on the list is our payment gateway. We went with the biggest but have found them to have a shockingly poor interface and unresponsive to feedback. Our international clients have confirmed that they find the design (which we can’t change) confusing. Well they won’t anymore. The new payment gateway, Zaakpay, is much easier to navigate and should be live in a few days. Started by a young lady who clearly saw the opportunity to do it better and different. Kudos to her. Also we have just partnered with another young company, Gharpay, who are redefining cash payments in India – they certainly won’t be making the …