Tag Archives: venture capitalists

Reflections on 2012 – The Negatives!

Thank You Couriers and Octroi Inspectors

So there were a lot of good things to look back on from 2012, but it wasn’t all rosy…


Whilst artisans have been great to work with I have also had my share of disappointments, such as the Moroccan supplier who took my upfront payment and failed to deliver a third of the goods. In India we have found a few gems (like the brass inlay work) but have had to work through many potential suppliers who may produce great stuff but have been unreliable to work with for various reasons, including doubling the cost to me when I tried to repeat order, or complaining that I am being unreasonable when I reject their badly damaged goods through insufficient packaging. We ensure that we select only high-quality products for Arastan, and therefore demand attention to detail and quality work from our suppliers, and many do not fit the grade!

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Zaakpay, Angels (the investor kind) and Rogues!

We have been busy! Remember the vendor induced shingles… well they (the vendors!) are being replaced on a war footing! These were not artisans but service providers who are just not up to the mark and consume vast amounts of our management time. First on the list is our payment gateway. We went with the biggest but have found them to have a shockingly poor interface and unresponsive to feedback. Our international clients have confirmed that they find the design (which we can’t change) confusing. Well they won’t anymore. The new payment gateway, Zaakpay, is much easier to navigate and should be live in a few days. Started by a young lady who clearly saw the opportunity to do it better and different. Kudos to her. Also we have just partnered with another young company, Gharpay, who are redefining cash payments in India – they certainly won’t be making the …

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  • Welcome to Arastan

    Arastan was an online store that curated rare and handpicked treasures from exotic bazaars along the ancient silk route. Unfortunately we ceased trading in early 2014.

    You can read about the reasons for closure.

    You can still browse some of the products we used to have via the category links above, although none of these are available for purchase.

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